Privacy Policy

Last updated: January 2026

1. Introduction

MelodyBolt ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, including:

  • Contact information (email address)
  • Song customization details (recipient name, occasion, story, preferences)
  • Payment information (processed securely by Stripe)

3. How We Use Your Information

We use the information we collect to:

  • Create your personalized songs
  • Process payments and deliver your orders
  • Send you order confirmations and updates
  • Respond to your inquiries and provide customer support
  • Improve our services and develop new features

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations (payment processing, email delivery, cloud storage)
  • Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your personal information. Payment information is processed securely through Stripe and we never store your full credit card details.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Song files are stored to allow you continued access to your purchases.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

8. Cookies

We use essential cookies to ensure our website functions properly. We do not use tracking or advertising cookies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@melodybolt.com